WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Price and subscription34%
116 of the 1 and 2 star reviews.
★★★★★ I cancelled subscription soon after downloading and I would like a refund of $19.99.
★★★★★ still waiting for my refund its been 3 months and im not a happy customer
★★★★★ i want to know why we can't use an sd card...we could before..what if you can't afford the subscription but like the cameras there has to be an option feeling secure should be free or via sd card or subscription not 1…
Bugs, things not working14%
49 of the 1 and 2 star reviews.
★★★★★ this devices doesn't work for me.
★★★★★ And no matter how many times I explained the maths, it just keep saying that it understands my frustration and anger but its only to help people and eventually said that it was a glitch and would be corrected by tech…
★★★★★ sucks don't connect to app paid for a year subscription that doesn't work been 8 months since paid could never see a live feed
No customer support7%
25 of the 1 and 2 star reviews.
★★★★★ customer service is non existent.
★★★★★ I contacted their support which was just a chat bot.
★★★★★ customer service is non existent, just a bot that answers with no relevance to your problem, and boy will you have problems with this!!
Wrong or poor results6%
21 of the 1 and 2 star reviews.
★★★★★ rip off at its best can't even use the cameras without sub costs more than ring an is bad quality doesn't even tell you what your paying when subscribeing just says accept with Google only has 6 months an 12 month subs…
★★★★★ you can't see live camera , subscription per year 14.99 and it's useless!
★★★★★ product is useless the app is useless and its not giving me an option to cancel my subscription and no one in customer service will reply to my request to cancel
Too many ads6%
20 of the 1 and 2 star reviews.
★★★★★ at 9.15 every morning it rings wanting you to watch an advert.
★★★★★ You pay for the subscription, so that you don't see ads, but eventually they show you just shorter ads...
★★★★★ Plus the adverts will drive you mad !
Slow, laggy, battery6%
19 of the 1 and 2 star reviews.
★★★★★ time lag and keeps losing signal
★★★★★ app is working but slow with code number also this app it kept on losing my WiFi connection all the time and QR code is seems to be soo slow
★★★★★ Disastrous - Very poor user experience, the doorbell hardware (brought in Dealz for €6) has potential but only sounds the outside of the door would be better if it could connect to a Bluetooth speaker to hear it…
Login and account problems4%
13 of the 1 and 2 star reviews.
★★★★★ my play account shows I have 2 active subscriptions and still won't do anything...
★★★★★ Update: why can't I get into my account?!
★★★★★ Stop trying to take money out of a bank account that's no longer open.
Worse after an update4%
13 of the 1 and 2 star reviews.
★★★★★ since your update my camera wont connect to the WiFi , tried everything youve suggested and basically left with a lump of plastic that doesn't work, load of shyte.and as for customer service....non existent
★★★★★ Update: why can't I get into my account?!
★★★★★ This app update to worst like before may 20 it was absolutely free but now it's we should pay for even live stream , i didn't like that update not at all atleast they can give payment for cloud storage .