★★★★★Oct 16, 2026
I’ve been using this platform for 1.5 years without issues. Today, during my certified test, the keyboard scan repeatedly showed “Scan was too fast.” I spent four hours contacting support, following instructions, and uninstalling applications. One agent confirmed my internet was fine, while another claimed it was too slow. Agents also disconnected chats within minute. This unprofessional support wasted my time and energy. I’ve completely lost the motivation to take the test today.
