useless on Android, cannot detect other powerful phones either than Samsung considering them insufficient, laser scanning not available, very laggy experience, questionable interface- recommended book for devs: "Don't make me think"
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
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Measured from the store, not estimated.
From the latest 149 reviews on the Germany Google Play, Jun 5, 2023 to Sep 17, 2026: 79% are 1 or 2 stars. Open a theme to read what people wrote.
45 of the 1 and 2 star reviews.
★★★★★ not working with Pika model.
★★★★★ Image preview fails if I change to some scanning modes, only fix is resetting the app.
★★★★★ currently doesn't work on Android with the Raptor Pro.
17 of the 1 and 2 star reviews.
★★★★★ disappointing what a waste of money
★★★★★ waste of money waste of my time, advertise it to be plug play enjoy download both apps spend hours and hours wont connect to android devices so -10 star pile of rubbish i will not be buying your 3d printers or any…
★★★★★ This is now a VERY VERY VERY expensive toy instead of a tool.
15 of the 1 and 2 star reviews.
★★★★★ On Samsung Note20 Ultra (12 GB RAM, Snapdragon version) the app V3.1.0 crashes on trying to create a new project.
★★★★★ won't run without crashing.
★★★★★ The app keeps crashing at around 65% when checking its connection to the scanner.
15 of the 1 and 2 star reviews.
★★★★★ does not update the firmware in the machine.
★★★★★ Even then, it keeps trying to update it to the broken version.
★★★★★ app updated and deleted my project files?!
14 of the 1 and 2 star reviews.
★★★★★ useless on Android, cannot detect other powerful phones either than Samsung considering them insufficient, laser scanning not available, very laggy experience, questionable interface- recommended book for devs: "Don't…
★★★★★ and without update no scan.....useless app
★★★★★ 2nd, it is always in landscape mode, but it's fake.
5 of the 1 and 2 star reviews.
★★★★★ app updated and deleted my project files?!
★★★★★ I hate the new update, I deleted it and reinstalled an older version.
★★★★★ Errors and lost positioning over and over again.
5 of the 1 and 2 star reviews.
★★★★★ Does not work after updating to v3.0.2, horrible support for a $1800 scanner lol, buy an Einscan or something else because this is a joke.
★★★★★ Hi everyone and Creality Support team, I am experiencing a persistent "Low Device Performance" error and extremely low FPS (around 5fps) using the Creality Scan App on a high-end Android device.
★★★★★ New version still does not support Otter without handle.
2 of the 1 and 2 star reviews.
★★★★★ It also won't allow me to log in.
★★★★★ 1st, it won't even let you log in.
Nothing stands out.
4 of the 4 and 5 star reviews.
★★★★★ The app works well, the phone needs to have plenty of ram.
★★★★★ forward and accurate descriptions.
★★★★★ works well on both Samsung A & S series my A55 series phone gets a little warm while scaning, so I brought the S9 tablet and never had a problem
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, Germany Google Play.
useless on Android, cannot detect other powerful phones either than Samsung considering them insufficient, laser scanning not available, very laggy experience, questionable interface- recommended book for devs: "Don't make me think"
Brilliant software. Works flawlessly with the Z fold 8 Ultra with no issues in connecting to the Creality Pika. Powerful tools to produce fantastic models.
cumbersome poor ui
Absolutely terrible Android app. The scanner itself is good and works well with a PC, but the mobile functionality is a complete failure. It is impossible to connect reliably to my Samsung S23 Ultra, which means I cannot see the scan when working away from the computer. I spent several days trying to make the connection work. Today, the app simply opens and immediately closes. Reinstalling and updating it changed nothing. A mobile preview is essential when scanning a car in another room.
Won't even connect with my Pika. Despite the Pika saying it's connected, the app simply keeps saying it has no connection.
waited months and months for the pika and it connected 1 time now wont recognize or find it again
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Prices, ranks and reviews are per country. Revenue above is already worldwide.