The app is pretty good and easy to use however their are some glitches in it like the live cameras don’t work nor does the 3D mapping. Dreame said the software team is working on a update that fixes it but haven’t seen anything yet
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
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Measured from the store, not estimated.
Latest reviews, United States App Store.
The app is pretty good and easy to use however their are some glitches in it like the live cameras don’t work nor does the 3D mapping. Dreame said the software team is working on a update that fixes it but haven’t seen anything yet
Our robot vacuum and mop works great, but the app is pretty lackluster. It’s good for getting the machine to start, but anything beyond that is worthless. It says you can change the name of your rooms, but it’s impossible to find. I’ve changed the settings for how often it should empty the vacuum cartridge, it doesn’t empty ever (it’s supposed to be auto-empty). I’ve turned off the volume for the voice, nothing changes. The app looks good, but it doesn’t seem to work when you try to customize more than just vacuuming and mopping.
if i am going to spend $600 on a smart air filter i expect the app to serve me, the user. no one has tested the UI. buttons appear off screen. too many clicks to get to basic functions. too much wasted screen real estate. pointless cartoon characters wasting app space. and when the air filter starts beeping relentlessly, there’s useful feedback from the app. and this thing is stuck in an upgrade firmware loop for weeks now. stop outsourcing app design!
Dreame takes photos all over your house and sends them and all the online info it can find about you and sends it to China. I’m plan to dump this system and go back to a non-smart vac with a tower.
I bought the PM20 air purifier. It once worked well with the app. But recently after the forced upgrade, it no longer works. There are no longer temperature adjustments on the app and I cannot use its heating functionality any more which is a claimed feature by the product.
Do not buy one of these vacuums, they bombard the app with ads. Phone will go off in middle of night.
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Released Oct 21, 2021. Current version shipped Sep 23, 2026.
Prices, ranks and reviews are per country. Revenue above is already worldwide.