Tencent Video

I have a paid subscription for this app, I do not like that it’s riddled with ads. Only reason it’s not 1 star is because I don’t have to watch commercials to see the content I paid for.

Unfortunately, I got shortchanged twice by Tencent. I subscribed via Apple, and apparently this doesn’t get acknowledged by Tencent. I took various actions to connect the subscription and it kept failing. Apple also failed to support as they refused to refund for services never rendered.

Love the content but absolutely HATE the app. Stop asking me to login again every 5 mins. I already subscribed as a VIP member and there are still ads. The app is so glitchy. Please fix! There are many international fans who would pay to enjoy high quality Asian dramas the legal way.

It asks for a login half way through every show. It’s a terrible experience

Tencent dramas are high-quality, but the app is not. Two things: when you are following a drama they manipulate the schedule to get you to pay extra money. So they might release two episodes on one day, one on the next and none the following — unless you pay more. This is when you’ve already paid a lot for the year. Viki and iQiyi don’t play those extra cost games if you are a subscriber. Unlike other streaming services, it doesn’t have a fast-forward button for 10 seconds and it forgets who you are or where you left off in a series.

Videos content good but the face there are so many user interface things that need to be fixed!!! First, the video starts the second you select it when you are just trying to read more about the show. No one needs it to start right away. The description of the video doesn’t expand at all so you are left with half descriptions. The Roku app is even worse! The play video and line showing where you are in the program don’t fade away! Second you constantly have to go back to the main page to get to the episodes. Whoever developed this needs to take some lessens from Viki or Netflix or any other video app!