Really bad service
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
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Measured from the store, not estimated.
Latest reviews, United Kingdom App Store.
Really bad service
Team, I hope this message finds you well. I am writing to report a serious issue I am currently facing with the Uber Eats app. The application is not opening and only shows a blank screen when I try to access it. This issue is causing significant inconvenience, as today is a particularly busy day for me (Friday), and I rely heavily on the app to view and manage my orders efficiently. I am unable to see any orders or perform essential tasks, which is affecting both my workflow and customer satisfaction. I have already tried basic troubleshooting steps such as restarting my phone, checking for updates, and reinstalling the app, but the problem persists. Given the urgency of the situation, I kindly request your immediate attention and assistance in resolving this matter as soon as possible. Please let me know if there are any known outages or if additional information from my side would help in diagnosing the issue. I would greatly appreciate a prompt update or temporary solution to ensure I can continue managing my deliveries without further disruption. Thank you for your time and understanding. I look forward to your swift response and resolution.
Uber Eats has become a complete joke. Their staff have zero knowledge and no idea how to deal with customers — just pure incompetence. The support is lazy, rude, and totally unhelpful. Payments take ages, and nobody seems to care. It’s a total scam feeling at this point. Don’t waste your time or money here — delete this app and go anywhere else! Absolutely disgusting service.
Refund proceed is not transparent, should filter out malicious attempts to extract money from merchants. Customer should complain to shop first and return food for inspection by chef and manager to allow for replacement or refund .if matter does not resolved at that stage it should go to uber resolution team for determining claims accuracy.
I am the owner of Shawarma Newcastle , I’ve had enough of customers being refunded for saying that they haven’t received an item . Many times we sent out two wraps , but customer said he received one wrap and was quickly trusted and refunded !!! Customers taking full advantage of uber eats stupidity, but uber charges the restaurants and believes the customer straight away .!! This is ridiculous !!
It won’t let me log in to my restaurant orders absolute joke
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Released May 23, 2019. Current version shipped Oct 21, 2026.
Prices, ranks and reviews are per country. Revenue above is already worldwide.