Quo (formerly OpenPhone)

They really need to get their software or whatever down I swear every day or every other day there is something wrong with this app

Doesnt seem to be any humans working at Quo. It said I had renewed a line I had already changed and deleted. Apple shows I cancelled. I was supposed to be issued a ticket number through email, but nothing for 48 hrs 🤦‍♀️

If you value the ability to answer your calls and speak to people and run your business with any level of professionalism and expertise, then you should probably never use Quo. They’re absolutely horrible and not only that they have zero customer service. You can actually talk to somebody about your issues. And you end up getting your number stuck in their portal and have to pour it out to another carrier later on. It’s a huge mess.

New rebrand making everything look ugly. Dark mode now has background color black instead of a more elegant dark purple. Instead of actually improving core functionality such as how new messages on phone only appearing after 10 second wait, or replying directly to a message in team chat, they focus on adding more bright yellow colors so their UI looks trash. International calls that do not connect are still billed anyway. Their support emails are mostly just canned responses and do not address your issue directly. Wait times for a response can be up to 4-6 days. Extremely delusional company